Workshops
Practical skills,
for immediate impact.
Hands-on sessions to create effective content that scales with your business.
Choose your track
Information Architecture & Design
Build the structure that makes content findable, consumable, and minimizes maintenance.
Design a Unified Information Architecture
Create a coherent, organization-wide structure and taxonomy that makes content easy consume. Leverage the governance that streamlines development and maintenance.
Personalize User Journeys
Use data, journey mapping, and adaptive content to give users a more relevant, tailored experience.
Design for Multi-channel Delivery
Strategically target a specific channel's strengths and streamline maintenance.
Optimize for Search and Discoverability
Discoverability is critical to search (AI, traditional, and in-app). Optimize content for SEO, AEO, GEO, and internal search.
Design Global Content
Use best practices to create content that can scale globally and can localize easily. Effective AI use and managing localized content is covered.
Accessibility and Universal Design
Structure information for users to easily get the most out of your content. We'll cover content audits, industry standards (WCAG and EAA), and tools that help you improve accessibility.
Planning and Preparing for AI: Ready Data, Content, and Metadata
Assess and improve the quality, structure, and metadata of your content so you're positioned to get real results from AI-powered tools.
Design Effective Conversations for AI Assistants
Create the workflow and structure for effective conversations with AI Assistants. Covers best practices for compliance and ethics.
Modern Enablement Design & Development
Inform, engage, and build meaningful skills for your users.
Design Learning for Business Impact
Use a data-driven approach to ensure every learning experience has a clear purpose and measurable impact, with each output consistent with the goals.
Design the Learning Experience
Design holistic learning journeys that account for how, when, and why people engage. Create meaningful experiences where learners discover, make connections, and apply knowledge in the real world.
Storytelling & Visual Design
Structure compelling narratives and leverage effective visuals to convey a clear, memorable message. Use layout, typography, color, and styling for maximum impact.
Writing for Consistent Quality
Establish shared standards, create practical style guides, and develop habits that keep quality high as content volume grows.
Build Effective Assessments
Create meaningful assessments that align to your goals, including: when to use informal assessments, skill badging, or formal certification.
Leverage AI in Content Design
Practical workflows for using AI to draft, review, and iterate on content while maintaining brand voice and quality standards. Evaluate inputs and determine where human judgment is critical for success.
Leveraging AI to Improve the Learner Experience
Explore opportunities for AI-driven engagement, such as adaptive pathing, coaching, and simulations.
Course Design for New Designers
Core course design principles and best practices to help emerging designers, project managers, and product experts get a strong start.
Plus: Digital strategy & transformation topics for leaders
Available alongside either track for leadership teams shaping their broader enablement approach.
Workshop delivery options
Choose an option that best fits your team's needs.
Workshop
Focused skill building
- Virtual delivery
- Interactive, bring your own examples
- Templates and frameworks included
Workshop+
Extended coaching
- Everything in Workshop
- Additional 8 hours of project review and coaching
- Access to a community of practice
Pair with Strategic Advisory
Program transformation
- Content audit
- Information architecture and style guide development
- Digital program transformation projects
Workshop FAQs
How are workshops delivered?
Workshops are designed to be delivered virtually to a team. You can select individual workshops based on what your team needs, or work through a full track for broader skill building. Individual workshops range from 2-4 hours.
Can you design custom course topics for our team?
Yes. We can design and deliver custom course topics for your organization. Contact us to scope it.
Do you offer onsite workshops?
Onsite delivery is available, contact us to arrange it.
Do you offer self-paced training?
Yes, for select topics. We can also develop custom self-paced training, content, or AI-powered user support.
Do you teach specific tools in the courses?
Where it is relevant to the topic, we include instruction on specific tools. However, the focus remains on making design decisions and applying them to solve real-world challenges. If there are specific vendors that your organization uses, contact us to discuss options.